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Our advice remains the same: Registration to ISO 9000 is best avoided. But if you have no choice, if you are subject to market-place coercion, we recommend the use of the The Vanguard Standards - a systems-based approach. The systems-based approach uses principles that have been shown to be successful in world-class operations.
Available NOW

The Vanguard Standards - a systems thinker's guide to interpretation and use of ISO 9000: 2000. The Vanguard Standards are available FREE OF CHARGE.

Also available in Spanish


To whet your appetite:

The 'quality' you can't feel - first published in The Observer

Read "A Brief History of ISO 9000: where did we go wrong?"
- chapter one of the second edition of "The Case Against ISO 9000", published by Oak Tree Press.
Vanguard Consulting for ISO 9000: 2000

Three education programmes for those who want to take a systems approach to ISO 9000: 2000.

      The fundamentals of systems thinking
      Transition planning - how to move from ISO 9000 to ISO 9000: 2000, using the Vanguard Standards
      Auditor training - auditing from a systems perspective

The ISO 9000 health check

      Get Vanguard's advice on what to do now.

Should you move from ISO 9000 to ISO 9000: 2000?

Should you take a systems approach to ISO 9000?

Should you de-register from ISO 9000?

What are your priorities for improving performance?



"From where we are to where we should be - a guide to moving from the
traditional use of ISO 9000 to a systems application"


This guide will show you the steps in implementing ISO 9000: 2000 from a
systems perspective, with case studies. This guide will ensure you meet the
requirements of the new Standard and, more importantly, will ensure you
have the key means in place for understanding and improving performance.

Return to Systems Thinking and Quality Models