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******* Special issue - ISO 9000: 2000 *******
To coincide with the launch of 'The Case Against ISO 9000' and 'The
Vanguard Standards; and in advance of the publication of ISO 9000: 2000,
this issue is devoted to the Standard - please bear with me, normal service
will be resumed next month.
John Seddon
***
Contents:
The Case Against ISO 9000 - out now!
The Vanguard Standards available FREE
Is this a U-turn?
Vanguard Standards being translated in to Japanese
***
The Case Against ISO 9000 - out now! return to top
'The Case Against ISO 9000' was published by Oak Tree Press in the last
week of October. You can buy it from the Vanguard site, Amazon.co.uk and,
as they say, all good bookshops. This, the second edition, contains a
critique of the year 2000 revision - both its process and the result. It
also contains new material on the history of ISO 9000 ('where did we go
wrong) and more recent case studies.
Got your copy now from: http://www.lean-service.com/5-3.htm#2
'The Case Against ISO 9000' is currently being translated in to Japanese by
Takaji Nishizawa (see later). Discussions are being held about translations
to other languages.
***
The Vanguard Standards available FREE return to top
The Vanguard Standards are a systems thinker's interpretation of ISO 9001
and ISO 9004. They have been written for people who want to take a systems
approach to interpretation and use of ISO 9000. The Vanguard Standards
follow the same structure as ISO 9001 (2000), so it is easy for the user to
compare the two. These standards have been written with the help of lead
assessors who have sympathy with our views on ISO 9000. We have no doubt
you will be able to influence your assessor to assess you against this
application - but you will have some explaining to do because the ideas are
unfamiliar to the traditional assessors.
If you want to replace the 'specification and conformance' philosophy with
an 'understanding and learning' philosophy, use The Vanguard Standards -
they are available FREE from: http://www.lean-service.com/3-1-vanstd.asp
***
Is this a U-turn? return to top
Some will think that the fact that Vanguard has published guidance on ISO
9000 represents a U-turn. It is not, our advice remains the same - avoid
registration to ISO 9000. But the fact is that market-place coercion - 'you
comply or we won't buy' - is driving ISO 9000 registration. So for those
who feel they have no choice, I would encourage them to use the Vanguard
Standards.
ISO 9000: 2000 still contains bad theory and guidance - a summary of our
main criticisms is to be published by Quality World in December and will be
put on the Vanguard web site soon after.
But the new Standard does provide greater scope in interpretation, giving
the user the opportunity to take a different and better (systems) approach.
***
Vanguard Standards being translated in to Japanese return to top
As well as translating 'The Case Against ISO 9000' in to Japanese, Takaji
Nishizawa, a leading industrial consultant in Japan, has been asked by his
publisher to is prepare a Japanese guide to implementing ISO 9000: 2000.
This will include a Japanese translation of The Vanguard Standards. Coals
to Newcastle (an English joke!)!!
***
Thanks for reading!
John Seddon
john@vanguardconsult.co.uk
PS - UK readers may be interested to know that the Observer will be
publishing an article by me on the ISO 9000 revision on November 5th. This
will be posted to the Vanguard site soon after.
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